Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night and nonetheless had to wait in line for nearly an hour to use a self check in kiosk. Initial impression was the room was very good however the TV did not work. We have been advised to check in w the entrance desk in the AM, which we did. They asked if it was okay to enter the room while we had been gone for the day, sightseeing.
I inform the worker that we have to communicate to the supervisor, and gesture to the blonde girl that was identified to us, however she sees me, activates her heel and walks the opposite method. We inquired what could presumably be accomplished regarding the TV issue and he or she offered to “improve us” to a room with an analogous view. I known as the customer service line once more to see if there was ANYONE else that I might converse to and all I obtained again was an unapologetic, monotone, lady that provided to file a complaint for me. We waited the relaxation of the night time for the Engineering Manager to show up along with his “clarification or apology” however you guessed it, no show.
- We respect you taking the time to offer your feedback, Lisa.
- This business makes use of instruments offered by Tripadvisor to encourage and acquire guest critiques, including this one.
- We inquired what might be accomplished regarding the TV problem and she or he provided to “upgrade us” to a room with an analogous view.
- Arrived after 10 PM on a Thursday night and still needed to wait in line for almost an hour to make use of a self verify in kiosk.
- We recognize you taking the time to supply your feedback, Timgerkman2021.
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We appreciate you taking the time to offer your feedback, Timgerkman2021. We respect you taking the time to supply your suggestions, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette vendor was imply and took her sweet time rearranging chips. Other folks walked away from the desk due to her terrible angle. This was my 3rd and final time staying on the flamingo.
Not The Best – Flamingo Las Vegas Hotel & Casino
So we called right down to the front desk to allow them to know, to no avail bc they did not present or contact us back both. The “grievance name” received through to someone, the next day about 24 hours later and supplied us a $50 meals credit score to any of their Caesar’s owned restaurants. WHAT A JOKE. Of course upon checkout, there wasn’t a real person to meet with and we couldn’t likelihood lacking our flights over another disappointing customer support expertise, so we have been compelled to used the self kiosk to verify out. We will NEVER recommend the Flamingo to anyone for anything. We appreciate you taking the time to offer your feedback, Lisa. Your feedback have been shared with the appropriate group for his or her enter and a focus. We value your patronage and hope to sit up for welcoming you back.
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However, I did call in regards to the lack of sizzling water and somehow they made some adjustment and obtained the water warmer within a couple of hours. I did not complain in regards to the other issues within the room. This business uses dirty roulettee tools provided by Tripadvisor to encourage and gather guest reviews, together with this one. Thank you for taking the time to share your expertise with us, John! We cannot wait to welcome you back for an additional great time at Flamingo Las Vegas quickly.
Not The Most Effective – Flamingo Las Vegas Lodge & On Line Casino
We are planning a big group journey (12-14) in March. I am coordinating it and was recommending to the others we keep at the Flamingo because of its location and my good experiences there prior to now. Instead, we will keep elsewhere (Harrah’s, New York, etc) comparable in price but a lot cleaner and not in such a state of dis-repair. Next time we are going to stay at a sister-property like Harrah’s or the Linq. Something comparable in value however trying significantly better. Until some modifications happen, I will not recommend this place to anyone. I did discover that some of the buttons int he hallways for the elevators didn’t work.
We gave the OK but my husband took pictures of all of our stuff before we left. I tried to name the customer support quantity however was informed that they have been out of the US and I wanted to talk to someone on web site. So, you guessed it, we waited within the line, tried to keep calm and hopeful that somebody would make it proper ultimately. My husband also tried to speak to Caesar’s Rewards, , and so they only pointed out what the supervisor seemed like so we may ask to speak to her once we made to the entrance of the line.
Not One Of The Best – Flamingo Las Vegas Resort & On Line Casino
This isn’t the Flamingo I actually have stayed at and loved in the past. Thinking we wouldn’t be in the room much, we determined to just make-do. When we woke Monday I needed to leap int he shower. Water barely warmed up, so I took a quick one. I do not usually name and complain as a end result of I don’t desire them pondering I am on the lookout for any freebies.